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Access Health Education

Mental Health Support Services for People of All Ages in Townsville


At Access Therapy Services we offer Mental Health services for all age groups including children, youth, young adults, adults and seniors. We provide services to clients through NDIS or private funding and services are tailored to suit the individual’s needs and goals and incorporates one-on-one support.


Our mental health services can be delivered in your Townsville home, school or in the community depending on the goals and we work on life skill outcomes, with the aim of increasing independence in accessing the local community.

Loneliness and Social Isolation

Being lonely and/or socially isolated has been identified as a risk factor for early death and is the equivalent of smoking 15 cigarettes a day! It also has twice the health risk factors of obesity. The Connections Home Support Program provides weekly ‘in home’ support to specifically address the issue of loneliness and social isolation.

Research shows that being lonely or socially isolated:

  • Increases depression, anxiety and stress
  • Increases high blood pressure
  • Decreases quality of life and overall well being

For older people, being lonely or socially isolated can:

  • Increase the risk of dementia
  • Increase incidence of falls
  • Increase the need for institutional care
  • Increase the risk of premature mortality

The Connections Home Support (CHS) Program is facilitated by an Occupational Therapist and aims to connect the person with existing community groups or programs that are of interest to them. This may be as simple as a community transport scheme for access to the local community or connecting with a group or activity.

The CHS Program team can also facilitate referrals to other services or visit on a regular basis for company and companionship. One size does NOT fit all. We talk to people one-on-one to develop the right approach and modify as needs change.

If you would like more information on our Connections Home Support Program or how it plays into our mental health support initiatives, please send us a message. Our Townsville team will get in touch with you shortly.

Do I Need A Referral?

You can speak to your GP about a mental health care plan which entitles you to up to 10 sessions per calendar year. We also offer telehealth under this scheme in approved rural and remote regions.

If you are a Veteran with a Department of Veterans Affairs Gold or White card then you can speak to your GP about getting a D904 referral sent to us and we will contact you once we have received it to make an appointment.

If you are an NDIS participant, then we can work with you under that funding plan and if you are self-managed then you can contact us directly to make an appointment. If you would like to make an appointment for a free 15-minute consultation with an OT click here: BOOK ME IN. If you are working with a support co-ordinator then you can ask them to send us a referral and someone will contact you to organise a suitable time to meet with you.

If you are not eligible for any funding assistance for mental health services in Townsville, then we can work with you as a private client. If you have private health insurance, and depending on your type of cover, then there may be a rebate that you can claim through your insurer.  Please check with your individual health fund for specific details about what your fund offers.

If you are feeling suicidal contact Lifeline’s 24-hour crisis support service on 13 11 14 or seek immediate help from a GP and referral to a qualified Mental Health Professional. The acute care and crisis team can be contacted at the Townsville Hospital for after hours and weekend support operating 24/7. The Townsville Private Clinic offers psychiatry assessment and mental health and substance misuse support.


Get in Touch

Access Therapy Services is a safe space where you can recuperate and regain your mental wellness. Contact us today for a free 15-minute assessment with our team.

Book an appointment today




Shop G06 Domain Central,
103 - 141 Duckworth Street, Garbutt
Townsville, QLD 4814
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Office hours

Monday-Friday: 8.30am to 4.30pm
Weekend: Closed