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Access Health Education

Aged Care Support Services in Townsville


Our aged support service is available for anyone over the age of 65 who is experiencing difficulties with tasks in the home, accessing the community or participating in activities that they enjoy. We work with people directly, carers and those working in the aged support sector.


Working With Older People

Occupational therapists provide support and aged care to older people in Townsville, for them to remain at home for as long as possible and to continue to be as independent and as safe as possible. We work with other organisations and tradesmen to facilitate home modifications and prescribe equipment which can assist and support a person’s safety and independence at home and in the community. We also work closely with other community organisations to ensure people have access to the maximum amount of services available to them.

We are passionate about sharing our knowledge of equipment and products to help people remain as safe and as independent as possible at home and in their community. We regularly recommend these products and many of them are available to purchase through our online shop, including tips on HOW and WHY we use them.

Dementia Rehabilitation

Evidence supports the effectiveness of interventions in conjunction with prescribed medications for treating common symptoms of dementia (e.g. agitation, depression and aggression) to improve a person’s quality of life. Several of our occupational therapists have a special interest in Dementia rehabilitation models and provide services using the Montessori Method for Dementia and also Timeslips.

If you would like more information on any of our Dementia rehabilitation services and how they are integrated into our holistic aged care services in Townsville, please send us a message.

Working with Health Professionals, Aged Support Workers and Specialists

For us to provide the best quality care and support to the older people that we work with, it is vital that we work closely and collaboratively with other health professionals and organisations involved in their care. It is essential that everyone is aware of each other’s involvement and the overarching goals, and the lines of communication are open.

We understand that applying for funding can be overwhelming, so we can assist with My Aged Care referrals and Medical Aids Subsidy Scheme (MASS) applications to ensure that people have access to the maximum amount of services that they are eligible for.

We offer a wide range of education, training and professional development options for health professionals, anyone working in the aged sector, carers and families. Please click here to find out more information.

Working with Families and Carers

Families and carers are the glue that keeps everyone together so we know how important it is for us to work with everyone involved. Families and carers are often under a lot of stress and pressure so we try to alleviate some of that and work with them so they feel equipped to provide support to their loved one. When we provide aged care support services, we aim to also let families in Townsville spend meaningful and enjoyable time together.

If you would like more information on any of our services or would like someone to contact you please send us a message. For a free 15 minute consultation with an OT or any other appointment or booking, head over to our Booking Request Page.

We offer a range of education and training options for carers and families as well as free resources to download. Please click here to find out more information.

Do I Need A Referral?

If you are not eligible for any government assistance and will be paying privately then you don't need a referral for any of our services.  Give us a call to make an appointment for you to see an occupational therapist.

If you are over 65 then you will be eligible for a My Aged Care assessment and can go to to make an appointment for an assessment. My Aged Care is a Government portal that supports people over the age of 65 with funding to support them to stay at home for as long as possible. You can request a referral to Access Therapy Services when you speak to, or meet with, an assessor.

If you are already connected to a community agency such as Anglicare, Bolton Clarke, Right at Home or Ozcare, for example, then you can speak to your case manager about getting a referral to Access Therapy Services.

If you are a Veteran with a Department of Veterans Affairs Gold or White card, then you can speak to your GP about getting a D904 referral sent to us and we will contact you once we have received it to make an appointment.

There is a lot of funding available to assist people over the age of 65 so if you are unsure of what you might be entitled to, would like more information on any of our services or would like someone to contact you please send us a message.


Let’s Discuss Your Needs

Each elderly person has different needs, so we work closely with families to figure out which facets of OT work best for them. Send us a message today, and our representative will get in touch with you shortly.

Book an appointment today




Shop G06 Domain Central,
103 - 141 Duckworth Street, Garbutt
Townsville, QLD 4814
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Office hours

Monday-Friday: 8.30am to 4.30pm
Weekend: Closed